Support - application

First steps with the ICO application

Discover main features (video)

Create an account on the ICO application

How to delete an account on the ICO app

Modify my user account email address

Create a pool or spa profile and fill in the products and equipment

How do I remove a pool or a spa from the ICO application?

What is the version of my ICO application ?

How to clear the cache of an application in Android ?

How to update the software of your ICO ?

Features

Features of the ICO application

ICO Water Index

ICO recommendations function

Maintenance day function

Sharing function of the ICO application

Settings in the ICO app

Catalogue of treatment products

Customize ICO measurement units and target values

Function : manual measurement of ICO

How do I install the ICO Widget?

Two steps to winterize your ICO

Restarting your ICO after winterizing

Identification issues

How to link and unlink a new ICO

ICO is already associated" error message

Forgotten password

Data access issues

ICO does not send any notifications

ICO does not send any recommendations

How can we help you ?

Measures and sensors

Troubleshooting

Order and account