Modify my user account email address

You have a user account on the ICO application (section my account) and wish to modify your email address? Here is the procedure to follow:

Log out of your current account

If necessary, make a note of the name of your pool or spa in the application, the email address used for this account and the UUID of your ICO. This information will be requested by our support department.

Open your ICO application. Then click on the my account at the bottom right

At the bottom of the page, click on Logout.

Create your new account

Now create a new account by entering your first and last name, your new e-mail address and choose a password.

Contact the helpdesk

Our customer service team will then proceed to link your new account to your pool or spa profile and to your ICO. Your measurement history will be accessible in your new account.

Contact our support service to declare the creation of a new account. You must provide the following information: UUID of your ICO (see section parameters, My ICO), the name of your pool or spa in the application and your old email address (that of the first account created).